An Illustrated Example of DEMATEL within the Context of Analytics

<p><b>Abstract</b></p> <p>To deal with considerable number of parameters in an optimal solution, determining the impact-relations map and analyzing casual influences work out complex problems in decision-making process. The aim of this study is to find out which of the many meaningful parameters revealed in the aviation sector, is influential. The concept of descriptive and prescriptive analytics is introduced in civil aviation sector. The secondary data was taken from one flag carrier airlines. In addition, interviews were conducted with 10 different experts to compare the interaction between 8 different attributes. The interviews were structured around the DEMATEL Model. Descriptive analytics results have set a precedent implication of multidimensional reports for service sector. Decision making with the variety of combinations of multidimensional reports has a complex nature. Thanks to prescriptive analytics, displayed results supported by DEMATEL. The results of the study will be supportive for strategic levels of decision making for all service sectors, especially for civil aviation.</p><p><br></p><p><b>Editor:</b> H. Kemal İlter, Ankara Yıldırım Beyazıt University, Turkey<br></p><p><b>Received:</b> August 19, 2018, <b>Accepted:</b> October 18, 2018, <b>Published:</b> November 10, 2018</p><p> </p><p><b>Copyright:</b> © 2018 IMISC Codal et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. </p>