Çölyak Hastalarının Etkin Bilgi Yönetimini Olumsuz Etkileyen Unsurların Sanal Örgütler Bağlamında Araştırılması

Title

Investigation of Factors Affecting Efficient Information Management of Celiac Patients in the Context of Virtual Organizations

Abstract

The study includes an infrastructure study that will propose a knowledge management model that will help patients and their relatives who have been diagnosed with celiac disease to reach accurate and reliable information quickly and efficiently and reduce the disease fighting process as much as possible. In this study , which has two research questions; the reasons for not establishing communication with new celiac patients in the province, the reasons for the process not to acceptance of these patients, and the contribution of celiac associations to this process were investigated. The findings of the study were obtained by qualitative analysis of data obtained on the basis of interviews with the managers of 16 celiac associations operating in Turkey. It was seen that celiac disease patients were more affected than social factors in terms of communication, and the most environmental factor was the contact even when they did not accept the celiac disease process. It can be said that the favorable contribution to the processes of the patients who have been diagnosed with celiac disease all over the world. At the same time, virtual organization, external environment and patients can be brought together to find that the patient adapts faster to the process.