Transforming a Truly Traditional Dairy Product Company’s Logistics and Transportation Related Decision Making Processes

Abstract

Logistics Information System (LIS) and Transportation Management Systems (VTS) are critical in the food sector. Especially, since dairy products are more sensitive to the temperature change and physical damage, finding and solving problems by tracking carriers and monitoring environmental effects are the main topics that LIS and TMS aim to solve. This paper examines a company that produces and distributes dairy products and located in the Marmara Region by using case study research methods. Multiple data collection methods are used in conjunction to reveal the company's current LIS practices and to identify its problems. After revealing problematic business processes in the logistics operation, a roadmap considering data and system integration so as to support decision-making processes has been proposed. Particularly, transportation based data from LIS and TMS which has high potential to offers robust solution for problematic areas was considered for integration within the company.


Editor: H. Kemal İlter, Ankara Yıldırım Beyazıt University, Turkey

Received: August 19, 2018, Accepted: October 18, 2018, Published: November 10, 2018
Copyright: © 2018 IMISC Aktaş et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.